Broken Google button?

Fixing a broken Google button

If you’re at LAUSD, try downloading web certificates

  • Google “lausd web certificates.”
  • Follow the instructions on the web site, clicking on your device + web browser.
  • Start with the “Preferred method” first. If your computer asks for an administrator password, try the “Alternative method” instead.
  • Restart your web browser and test the Google button again.

If that doesn’t work, make sure pop-ups are allowed

  • Use Chrome to visit skieslearn.com.
  • Click on the (i) icon next to the skieslearn.com address.
  • Select Site Settings.
  • Make sure Javascript is allowed, and make sure “Pop-ups and Redirects” are allowed.
  • Restart your web browser and test the Google button again.

If that doesn’t work, make sure third-party cookies are allowed

  • Use Chrome to visit skieslearn.com.
  • On the upper-right corner of the web brower, click the three vertical dots, and select Settings.
  • Scroll to the bottom, and select “Advanced”, then “Content Settings”, then “Cookies.”
  • Make sure “Block third-party cookies” is turned off.
  • Restart your web browser and test the Google button again.

If that doesn’t work, and you’re on a Mac, make sure web certificates are trusted

  • On the upper-right corner of your screen, click the magnifying glass, and search for “Keychain Access.”
  • Look for certificates with the name “LAUSD RootCA” and “LAUSD SubCA.”
  • If either has a red X on it, double click it
  • Click Trust … When using this certificate … “Always Trust”
  • Start your web browser and test the Google button again.

If that still doesn’t work

  • Every case we have seen has been one of the four above issues.
  • But it could still be something we haven’t seen before!
  • E-mail julius@skieslearn.com for assistance.